When we started out at RMS, we were using a CI laser software. As the company grew, we quickly realized we were spending most of our office hours on non-value-added tasks. These included editing DXFs, fixing gaps in geometry, modifying fonts for laser compatibility, removing unnecessary text, cleaning up messy customer files—countless small tasks that were eating up 75% of our time.
Instead of focusing on quoting, customer support, or business development, we were buried under the volume of files needing manual cleanup. On top of that, we were spending hours trying to get decent material yield by manually adjusting nests. After nesting, we’d then spend more time quoting and trying to figure out how to break that down into part-level pricing for our customers.
It became clear that if we wanted to grow, we needed help. After evaluating several solutions in the industry, PEP Technology stood out for several key reasons.
First, their ability to convert DXFs—no matter the format—was unmatched. Nesting and quoting were both efficient and accurate. But what really got our attention was PEP’s focus on laser performance and cut quality. While other companies seem to focus only on office-side tools and flashy features, PEP understands that the core of a successful operation is the laser itself—running smoothly, day and night.
PEP’s emphasis on common-line cutting and geometry correction ensures that our machines cut faster, cleaner, and with more parts per plate. They don’t just sell software—they bring some of the most experienced applications technicians in the industry, who help generate highly optimized G-code for our machines and are quick to respond.
Another unexpected but hugely valuable feature has been PEP’s Parts Database. We didn’t fully grasp its impact at first, but it has become essential for managing part revisions, building kits for assemblies, and quickly locating and re-cutting parts when needed. It has streamlined our production and brought a new level of organization to our workflow.
In short, PEP has delivered a simple, performance-driven solution that more than meets our needs and helps us grow. Their software and support have truly become an integral part of ability to increase our profits and overall success.
