Reliable Support - PEP Technology

Experience You Can Trust

Industry-Leading Support from Experts Who’ve Lived It — 100% USA-Based

At PEP Technology, support isn’t outsourced—and it’s never scripted. Every technician on our team is based right here in the USA and comes from the shop floor, not just a classroom.

With backgrounds in fabrication, CNC operations, CAD/CAM programming, and machine maintenance, our support team understands more than just our software—they understand your machines, your materials, and your challenges.

Expert Support

Real Shop-Floor Experience, Real Results

Our technicians have run the same lasers, punches, press brakes, and nesting systems you’re using today. That means when you call PEP, you’re getting:

Hands-on help from people who’ve stood where you stand
Expert troubleshooting across software, process, and hardware
Full support for PEP’s software AND your cutting machines—from post processors to tooling strategies

All support 100% USA-based for fast, reliable service and easy communication

Smart, Fast, and Human

Whether it’s a quick tip or a complex integration issue, our support team is known for being:

Fast to respond (with most support handled via Teams, Splashtop, or GoToMeeting)
Friendly and solution-focused—no robotic answers, no long hold times
Deeply invested in your success—because we know every minute counts on the shop floor

With over 100 years of combined CAD/CAM and manufacturing experience, we’re more than a software vendor—we’re your trusted technical partner.

When You Call PEP, You Get More Than Software Support.

You get real-world manufacturing knowledge, trusted guidance, and a team that treats your problem like it’s their own. That’s the PEP difference.

PEP Technology is exactly what you need

Take Control of Your Profits Today

Nest with the Best

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